Production of disposable tableware, the name of which we keep under NDA. The company works with various sales formats, providing products to both individual customers and forming stocks for the warehouse.
Task:
To combine complex continuous production, warehouse accounting and sales into one transparent tool with full integration with the accounting system.
Solution implemented:
CRM/ERP for manufacturing based on Creatio
What we did:
- In the production unit: we automated planning, purchasing, and shift schedules. We set up process maps, accurate costing, waste recording, product quality control, and processes for developing new lines. We optimized the load on equipment.
- In warehouses: we organized batch accounting and set up fast product movement between warehouses.
- In sales and marketing: we separated processes for individual orders and work for the warehouse. We separately set up a convenient circuit for cooperation with distributors.
- Integration: we seamlessly connected all these tools with the accounting system for instant data synchronization.
Result:
A single managed ecosystem adapted to the specifics of the niche has been created. Equipment operates at optimal load, the quality of each batch and the level of waste are kept under strict control, and sales and warehouses operate without data loss and manual duplication.
