Privacy Policy
Last updated: 20 квітня 2026 р.
1. General provisions
1.1. Data controller: The owner and administrator of personal data (Controller) is CRM Genesis LLC, located at 5 Amvrosiia Buchmy Street, Office 109, Kyiv, Ukraine.
1.2. Scope: This Policy describes how we collect, use, and protect the information you provide when using our website https://crmgenesis.com/ (hereinafter — the "Website") and CRM implementation services.
1.3. Consent and legal basis: By providing your personal data through contact forms, lead forms, order forms, or registration forms on the Website, you confirm your voluntary and informed consent to the processing of your personal data for the purposes defined in this Policy. The legal basis for processing data is: your consent, the need to perform a contract to which you are a party (for example, ordering services), or the legitimate interest of the company.
2. What data we collect
We collect two main types of data:
2.1. PERSONAL DATA (Provided by You)
Examples of data:
First name, last name, email address, phone number, company name, job title, inquiries regarding CRM services.
Collection method:
Feedback forms, consultation requests, forms for downloading materials, LinkedIn lead forms.
2.2. TECHNICAL DATA (Collected Automatically)
Examples of data:
IP address, browser type and version, interface language, time of visit, pages visited on the Site, data from cookies and similar technologies, as well as aggregated technical metrics regarding the Site’s performance.
Collection method:
Automatically when you visit the Site, using server logs, analytics tools (if available and subject to your settings), and session state preservation technologies.
3. Purpose of personal data use
We process personal data to contact you regarding your inquiry, prepare a commercial proposal, conclude and perform a contract for CRM implementation or support, inform you about our services (including by email or phone if you have given the relevant consent), improve the Website and service quality, and comply with applicable Ukrainian legislation.
We do not use personal data in a manner incompatible with the stated purposes, and we do not retain it longer than necessary to achieve those purposes or as required by law.
4. User rights (data subjects)
Under applicable law, you have the right to:
- To know the sources of collection, the location of your data, and the purpose of its processing.
- To receive information about the conditions for accessing your personal data.
- To submit a reasoned request to have your data modified or deleted.
- Withdraw your consent to the processing of personal data at any time.
- Appeal a decision to deny your request.
- To exercise these rights, please contact us using the contact information provided in Section 5.
5. Contact information
If you have questions or suggestions regarding this Policy, or to exercise your rights, please contact us:
Company name: CRM Genesis LLC
Email: info@crmgenesis.com
Phone: +38 (044) 200 04 22