Turnkey: from idea to launch
We handle the entire process — from design to development, testing, and full launch of the solution.
Telegram bot development for your business
Automation of communications, sales, and service — in a format convenient for your customers.
Telegram bots
that work for you 24/7 — from concept to completion
We develop custom Telegram bots to automate your processes.
What can a Telegram bot do:
- Collect leads
- Process orders
- Answer frequently asked questions
- Notify users
- Work on autopilot 24/7
Benefits of working with us
Post-development support
We provide technical support, updates, optimization, and stable product operation after implementation.
Service integrations
We configure integrations with CRM, ERP, payment systems, and other business tools.
CRM system implementation stages
Work plan development:
Defining the business logic that will be embedded in the bot
Confirming business logic with the client
Formation of technical specifications
Conducting a bot development assessment
Providing assessment to the client and approval
Start of work
Implementation stages:
Phased implementation and coordination of stages with the client
Testing all functionality
Deploying a bot in a cloud service*
Post-launch technical support
*bot deployment in cloud services is paid for separately by the client
Questions and answers
Customer reviews
The CRM Genesis team has delivered over 500 projects
Tasks were handled professionally and quickly
We launched everything, and the system works. What was most valuable was that Oleksii didn't just execute tasks — he also analyzed and showed how to achieve results more efficiently. Oleksii dove deep into the project and thought about how to simplify the process and deliver not just as an executor, but as an analyst. That had tremendous value. When we started, there was no process at all — he built a working model and the company started operating.
As I noted, it's important to look from the client's perspective and analyze, not just do what the client asks. CRM Genesis works exactly that way, which is why I would recommend them to other companies.
Yehor Lisnychyi
Commercial Director, TVOYE KOLO
Thanks to their experience, CRM Genesis protects you from overpaying
We configured business processes in logistics, lead generation, fixed errors in financial reporting, reworked sales funnel settings, and much more. The level of expertise and client focus is outstanding. We recommend CRM Genesis to companies that want to automate and systematize their operations, refine their CRM system, or set it up from scratch. Thanks to CRM Genesis's experience, you avoid overpaying through rework of inefficient or unnecessary projects, and they help you work through project scaling via CRM.
Oleg Martynenko
Head of Logistics, SIDD TRANS
The quality of service fully meets my expectations.
Contacting CRM Genesis support for the first time was very easy — everything went great, no difficulties at the start. For us, the most important thing in technical support is fast response to issues and prompt task resolution. The quality of service fully meets my expectations.
Victoria Vasyuk
Head of E-commerce, Andre Tan
No negative situations arose — overall, we are fully satisfied
I rate the CRM Genesis support team's response speed 10 out of 10 — and this applies to both sales and marketing. Your manager, Pavlo, deserves a lot of credit for this. We are in constant contact with him; he helps with any questions — whether it's fine-tuning something or understanding why a feature works the way it does. No negative situations arose; overall, we are fully satisfied, so I don't even have improvement suggestions — everything is good.
Yevgeniya
Head of Commercial Department, Konstruktyv
All requests are resolved quickly — I give it 10 out of 10
All requests we submit to the CRM Genesis support team are resolved quickly — I give it 10 out of 10. Technical support is currently being updated and transitioning us to an official request system — my team is still getting used to these changes, but we receive responses promptly, so the service improvement is really noticeable.
Polina
Financial Director, Silver Studio
We will help you scale your business
Start with a consultation — then we will plan implementation tailored to your processes